For support, call 0800 3898 188

TERMS OF USE

Outset Online is a subsidiary of Outset (c) and part of the YTKO Group.
YTKO Limited is registered in England and Wales, company number 1392147.
Registered office: Nicholas House, River Front, Enfield, EN1 3FG.

CONTACT US
We’d love to hear any feedback you might have on your experience using this website.
Phone: 01223 903 903

LEGAL INFORMATION
This page contains important information explaining your relationship with the owner of this Internet site and your rights to access and use information on it. Please read this notice carefully. If you do not agree to accept all terms of the notice, please do not use this site. By using this website you show you accept such terms.

DEFINITION OF TERMS
All mentions of Site in this document refer to the web entity http://www.outsetonline.com

ACCESS TO THIS SITE
Access to this Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on this Site without notice. We will not be liable if for any reason this Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of this Site to users who have registered with us.

You must not misuse this Site by knowingly introducing viruses, Trojans, worms or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server(s) on which the Site is stored or any server, computer or database connected to the Site.

ILLEGALITY
If the information referred to on this Site is illegal for any reason in the jurisdiction in which it is accessed or viewed, whether by virtue of the age of the person seeking to view it or otherwise, access to and/or viewing of such material is not authorised by Outset Online.

WARNING: Any unauthorised access and/or viewing may be an infringement of the copyright and/or other intellectual property rights of Outset Online and may result in civil and/or criminal liability.

INTELLECTUAL PROPERTY
This Site, including this legal notice, contains material including text, photographs and other images, which is protected by copyright and/or other intellectual property rights. All copyright, trademarks and other intellectual property rights in the material comprising this Site are owned by or licensed to Outset Online.

Any reproduction or use of such trade marks and other intellectual property rights, save as permitted hereby, is strictly prohibited and may result in civil and/or criminal liability. Any trademark, copyright or other intellectual property notices contained in the original material must not be removed from any material copied or printed off this Site.

Save as expressly permitted, no part of this material may be reproduced in any form including storing it in any medium by electronic means whether or not temporary or incidental to some other use. Commercial use is not permitted. Particular terms relevant to the use of downloadable material are as set out below. Certain materials contained on this Site are intended to be downloadable for certain purposes.

Permitted uses for downloads are:
• Private study or reference
• Reporting in the media, so long as those reports are legitimate and legal in their country of publication
• To assist third parties engaged by Outset Online in fulfilling company requirements
• By Outset Online employees for the purposes of their employment

WARNING: The doing of any unauthorised act in relation to material on this Site may result in both civil and criminal liability.

INFORMATION CONTAINED ON THIS SITE AND DISCLAIMER
Outset Online tries to ensure that all information provided on this Site is correct at the time of inclusion but do not represent or warrant that the material comprised in this Site is completely accurate or up to date. Accordingly, neither Outset Online nor any of its subsidiaries shall have any liability in respect of such material or for any use of or reliance on such information by any such person.

LINKS TO EXTERNAL WEBSITES
Where this Site contains links to other websites or materials provided by third parties, these links are provided for your information only. Outset Online has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

COOKIES
Cookies are only used on this website to improve your browsing experience. We do not use cookies to collect personal information about you. Please see our Cookies and Privacy Policy below for more information.

PRIVACY POLICY
Outset Online believe that addressing concerns about privacy online is important. We treat website user information submitted through this Site as privileged and will not abuse this trust by providing this information to any third party. Please see our Cookies and Privacy Policy below for more information.

OUTSET ONLINE PRIVACY AND COOKIE POLICY

1. What information do we collect?
We collect personal information (including demographic and personal profile data) as volunteered by you in registration or subscription forms. However, you can access our web site without disclosing any of your personal data. Outset Online also collects the following (non-identifying) information:
– the internet domain and IP addresses from which you access the website
– the type of browser (for example Internet Explorer or Firefox)
– the operating system you use (for example, Windows, Macintosh)
– the date and time of your visit
– the pages you access

Cookies Policy
When you visit any website, normally behind the scenes a web site will create little files on your computer called Cookies. These files help enhance your user experience but hold certain snippets of information that help you when you use the website. Outset Online stores a small number of Cookies and we’d like to ensure you’re fully aware of what cookies are stored from our site.

What we don’t store
We don’t ask you to log in to the site, we do not store profile information about you such as age, gender, etc. When you complete forms on our website, this information is not stored in a Cookie but in our database.

What we do store
We do track your visit to our website using a tracking code from Google Analytics. This includes information about your browser, where you’ve come from and/or any website that has referred you to us. We use this information to provide a better experience for you when we come to release new features, etc.

Cookies we set:

i. PHPSESSID: This cookie is used to identify your browsing session. It does not itself contain any information about you. This cookie will be deleted automatically at the end of your browsing session.

Cookies set by third parties:

i. Google Analytics: We use a web analytics service called Google Analytics to help us identify how our visitors use our website. For more information on how Google uses cookies, please refer to their privacy policy.

ii. Google Maps: Some of our pages include interactive maps provided by Google. For more information on how YouTube uses cookies, please refer to Google’s privacy policy.

iii. YouTube: We may also embed YouTube videos into our website. For more information on how YouTube uses cookies, please refer to Google’s privacy policy.

If we add new features to the website that includes the use of Cookies, we will maintain this list accordingly. The following websites provide more information about Cookies, how to block them and their usage:

www.allaboutcookies.org
www.youronlinechoices.eu

2. How is your information used?
Outset Online uses the information to help us understand more about how supporters use our site and to make improvements.

3. Receiving email communications from Outset Online
If you would like to receive updates or latest news from Outset Online, you can do this on an opt-in basis, at which point you’ll be asked to provide your name, email address.

4. Can you opt out of receiving email communications from Outset Online?
Yes, any emails we send will include an opt-out link, enabling you to opt-out of receiving further emails from us.

5. Does Outset Online share your information?
The information you provide will not be sold or rented, nor will it be shared with third parties unless we have your permission, are required to disclose the information by law, or in the following circumstances:

Outset Online may share your personal information with its affiliates and linked organizations, who may then use your personal information in connection with their activities. These are: YTKO Group, Outset Bristol, Outset Torbay, Outset Cornwall, Outset Plymouth, Outset Plymouth Finance, Outset Norfolk, Outset Online, Outset Finance, Outset NEA Wessex, Outset Swindon, Outset Bournemouth, GetSet for Growth, Outset Huntingdonshire, Outset National, Enterprising Women, Independence Road.

6. How secure is the information you give us?
Outset Online uses industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls. We make every effort to protect the loss, misuse, and alteration of the information under our control. However, no data transmission over the Internet can be guaranteed to be completely secure.

7. How can you find out more about your rights under the Data Protection Act?
The collection and use of personal information on this site is in accordance with the Data Protection Act of 1998 (UK). The DPA applies to all data held within the European Economic Area (EEA). More information can be found at the Information Commissioner’s Office. This Privacy Policy was last updated on 10 October 2014.